FAQs
If you could tell me that how much time would be required to get my billing up and running?
It would not take anything more than 3 to 7 days. We will make our best efforts to get it done as soon as possible for you. All we would require is access to your Practice management software through remote desktop connection. That’s about it, we would get your billing up and running soon enough. And just in case, you are a new practitioner, then it might just take a little longer frame of time than usual.
Can you provide me with a dedicated billing expert to my account?
You will have a personal team of billing experts for your account management. This team will give you one point of contact for any communication that you may require. We work on a “team” billing approach.
How frequently can my claims be processed?
Your claims will be prepared for processing within 24 hours of receipt.
I really want to know that how do you structure your fees?
We follow three different pricing models: a) Flat fee pricing b) Percentage based pricing c) Resource based pricing So you can choose to pay either a fixed amount every month depending on the services you outsource or pay hourly charges of resources that would be working on your account. Both these methods are independent of the number of claims or your revenue. And under the percentage based pricing model, we will charge a fixed percentage of the amount you collect and not bill. Been reasonable enough, we never charge any maintenance fees or start-up prices.